For Professionals
Referring a client to Bloom
We welcome referrals from GPs, psychiatrists, paediatricians, and other allied health professionals. You can make a referral using the form below, and you'll also find our current availability and everything else you need to know.
Referring yourself? You are just as welcome. The same form works for you, no GP referral needed.
admin@bloomwell-being.com.au · 0477 110 953
Making a Referral
How referrals work
01
Complete the referral form
Fill out the form further down this page. It takes a couple of minutes and comes straight through to our intake team, who will be in contact within one to two business days.
02
Or send a referral letter
If you would rather write to us, email a referral letter to admin@bloomwell-being.com.au or call 0477 110 953. Include the client's name, presenting concerns, and any relevant clinical history.
03
MHCP paperwork
For Medicare-rebated sessions, clients need a current Mental Health Care Plan. They bring this to their first appointment or forward it in advance. We process Medicare claims on their behalf.
Our Team
Therapist directory for referrers
Current availability and Medicare/NDIS eligibility for each therapist.
Not accepting new clientsJemma Mathers
Founder and Practice Director
AMHSW, EMDRAA Consultant · Creswick, VIC
Specialist areas
Closed WaitlistKelly Thomas
Psychologist
Registered Psychologist (AHPRA) · Creswick, VIC
Specialist areas
Waitlist onlyBicarra Gazanis
Clinical Social Worker
Master of Health & Human Services, AASW · Creswick, VIC
Specialist areas
Accepting new clientsTash Oldaker
Provisional Psychologist
CBT Trained · Creswick, VIC
Specialist areas
Accepting new clientsAnna Daish
Counsellor
Accredited Counsellor · Creswick, VIC
Specialist areas
Accepting new clientsCourtney King-Hawke
Accredited Mental Health Social Worker
AMHSW, EMDR Therapist · Brisbane, QLD
Specialist areas
Accepting new clientsPatti Dainton
Psychotherapist
Senior Therapist, 30+ years experience · Brisbane, QLD
Specialist areas
Referral Form
Make a referral
Send us the essentials and we will take it from there. Our intake team reviews every referral and will be in contact within one to two business days.
We only ask for what we need to make contact. Full clinical history and intake paperwork are collected directly with the client once they are matched with a therapist.
Prefer to talk it through?
For complex referrals or clinical questions, we are happy to have a conversation before your client books in.
For Referrers
Frequently asked questions
How do I refer a client to Bloom Well-being?
Use the referral form on this page. It asks for your details, the client's name and contact details, and the reason for referral. You are also welcome to email a referral letter to admin@bloomwell-being.com.au or call us on 0477 110 953. Whichever way you refer, please make sure you have the client's consent to share their details with us first.
Does my client need a Mental Health Care Plan before they start?
No. Clients can start therapy with us without a Mental Health Care Plan, and they can refer themselves directly. A Mental Health Care Plan is only needed if your client wants to claim the Medicare rebate, which covers up to 10 subsidised sessions per calendar year. Clients pay the session fee upfront and we process the Medicare claim on their behalf. The rebate amount depends on the therapist's registration, and current fees for each therapist are listed on our fees page.
How quickly will my client hear from you?
Our intake team reviews every referral and will be in contact within one to two business days. Wait times for a first appointment vary by therapist, so the therapist directory on this page shows current availability for each clinician. If the referral is time sensitive, please call us on 0477 110 953 so we can talk it through.
Can I request a particular therapist?
Yes. The referral form lets you nominate a preferred therapist from those currently open to new clients, and the directory on this page shows each therapist's specialist areas, location, and whether they accept Medicare or NDIS clients. If the therapist you have in mind is not open to new referrals, mention them in the reason for referral and we will let you know when that changes or suggest a good alternative.
Do you work with NDIS participants?
Some of our therapists support NDIS participants, and sessions are billed at the NDIS support item rate. The therapist directory on this page marks who is available for NDIS clients. We work with plan-managed and self-managed participants, so please include the plan details when you refer, or contact us before the first session so we can confirm eligibility.
Can you see clients who are not near Creswick or Brisbane?
Yes. We offer secure video sessions to clients anywhere in Australia, on a platform that supports EMDR. In-person appointments are available in Creswick in regional Victoria and at Capalaba in the Redlands area of Brisbane. If your client would prefer telehealth, note that as the preferred location on the referral form.
Contact Us
Talk to us about a referral
For complex referrals or clinical questions, we're happy to have a conversation before your client books in.